Shipping policy

Last Updated: October 6, 2026
Website: shop.nutdrivermotorsports.com
Operating Entity: Iron Rose Technology LLC dba Nut Driver Motorsports

1. Fulfillment, Inventory & Specialized Equipment

At Nut Driver Motorsports, our catalog consists of two primary categories:

Custom On-Demand Apparel & Merch: Graphic tees, hoodies, headwear, and decals printed and assembled per order.
High-End Sim Racing Gear & Hardware: Precision peripherals, cockpits, load-cell pedals, wheelbases, mounts, and electronic hardware.

Because sim racing equipment often involves fragile internal electronics, machined components, high-density metal assemblies, and substantial physical bulk, these items require specialized handling, reinforced packaging, and dedicated freight carriers to ensure they reach you undamaged.

Processing Cut-Off: Orders placed after 3:00 PM EASTERN begin handling and processing the following business day.
Operating Hours: Fulfillment centers and freight carriers operate Monday through Friday, excluding standard US holidays.

2. Production & Handling Times

Total turnaround consists of Handling / Production Time plus Carrier Transit Time.

Product Category	Handling / Production Window	Details
Apparel & Soft Goods (T-shirts, hoodies, hats)	2–5 business days	Custom printed, embroidered, or cut to order.
Decals, Stickers & Small Merch	2–4 business days	Packaged flat in protective hardboard mailers.
High-End Sim Racing Gear & Peripherals	2–7 business days	Multi-point inspection, precision packaging, and freight prep.

Bulky or fragile sim hardware builds may require additional bench inspection or specialized crating/padding before handover to the freight carrier.

3. Shipping Rates, Oversized Freight & Delivery Estimates

Shipping charges are dynamically calculated at checkout based on package weight, dimensional volume, fragility considerations, and destination. Packages ship via major domestic and international carriers (USPS, UPS, FedEx, DHL, or dedicated LTL freight where required).

Bulky, Heavy & Fragile Equipment Surcharges

Due to the dimensional weight and fragility of premium sim rigs, seats, and metal assemblies, occasional freight surcharges or signature-delivery fees may apply. These will be itemized at checkout or arranged directly if special lift-gate or freight delivery is required.

Domestic (Contiguous United States)

Standard Small Parcel / Apparel: 3–6 business days in transit.
Expedited Shipping: 2–3 business days in transit (where available at checkout; not applicable to heavy freight).
Heavy / Fragile Sim Hardware (Ground / LTL): 4–14 business days in transit. Direct adult signature may be required upon delivery.

Alaska, Hawaii, APO/FPO & US Territories

Standard parcel delivery generally takes 7–14 business days.
Oversized sim racing cockpits or extra-heavy gear may face shipping restrictions or custom freight quotes depending on regional carrier capabilities.

International Deliveries

We do not process orders from or ship to international locations (only US and Canadian addresses eligible).

4. Split Shipments & Multiple Packages

Because precision sim hardware and print-on-demand lifestyle apparel originate from different distribution facilities, orders with mixed item types will arrive in separate boxes.

Tracking notifications will reflect each individual parcel.
Multi-box hardware shipments (e.g., a wheel base and cockpit frame) may travel on different trucks and arrive on different days.
You will not be assessed additional shipping fees beyond what was confirmed at checkout.

5. Order Tracking & Signature Requirements

Once your package or freight consignment has been labeled, an automated tracking email will be sent to the address provided at checkout.

Please allow 24 to 48 hours after label generation for carrier tracking scans to register in the system.
High-Value Protection: To protect against transit theft, high-value sim racing hardware and electronics shipments may require an adult signature upon delivery.

6. Customs, Duties & Import Taxes (International)

For shipments delivered outside the United States:

Nut Driver Motorsports is not responsible for customs duties, taxes (VAT/GST), import surcharges, or broker clearance fees levied by foreign destination authorities.
All import assessments remain the sole responsibility of the customer.
If a shipment—particularly heavy sim hardware—is refused or abandoned due to non-payment of customs fees, original outbound freight and return shipping costs cannot be refunded.

7. Address Accuracy & Modifications

Address Verification: Please carefully confirm all street numbers, suite/unit details, and contact phone numbers prior to placing your order. Valid phone numbers are essential for freight delivery dispatchers.
Rapid Queue Processing: Once an order enters our warehouse routing or print queue, delivery address alterations cannot be guaranteed.
Undeliverable Freight: If a parcel or freight pallet is returned due to incorrect recipient information or failure to coordinate a scheduled delivery window, the recipient will be responsible for carrier redelivery fees.

8. Transit Damage & Fragile Inspection Protocol

Sim racing electronics and heavy mechanical frames require prompt inspection upon arrival:

Visible Freight / Box Damage: If an oversized sim package arrives with obvious puncture, crushing, or pallet damage, note the damage directly with the delivery driver before signing, or refuse the package if contents are visibly destroyed.
Defects / Concealed Damage: Inspect all electronics and fragile hardware immediately. Report any transit damage or defects to us within 48 hours of delivery at shop@nutdrivermotorsports.com. Include your order number, clear photographs of the exterior carton, packaging materials, and the damaged components.
Apparel / Soft Goods: For standard apparel misprints or transit flaws, standard reporting is accepted within 7 days of delivery.